Shipping policy

1. Digital Product Delivery

All products offered in this store are digital downloads (PDF or other electronic formats).
No physical items will be shipped, and no shipping fees apply.

After your payment has been successfully processed, you will receive:

An automatic download link on the checkout confirmation page, and
A confirmation email containing your download link and instructions.

Delivery happens immediately or within a few minutes, depending on payment platform processing time.

2. Access and File Format

You will receive a downloadable file — e.g., PDF, ZIP, or similar — compatible with most devices (computer, tablet, or smartphone).
Please make sure you have a reliable internet connection and appropriate software to open the file.

If you encounter any issues with your download link or file, please contact our support team at [your support email] within 7 days of purchase.

3. Non‑Delivery or Technical Issues

If you experience problems such as:

Download link not working,
File not accessible,
Email not received (after checking spam/junk folders),

please reach out to hello@fixyourfridgefast.com and we will resend the file or replace the link at no additional cost.

4. No Physical Shipping

Because all products are digital, there is no physical shipping, no tracking number, and no postal delivery involved.
All orders are processed electronically only.

5. Delivery Time

Digital delivery is instant. Once payment is approved, your files are available for immediate download.
However, in rare cases (e.g., PayPal eCheck delays or system maintenance), delivery may take up to 30 minutes.

6. Refund and Exchanges

Due to the nature of digital products (instant access to content), all sales are final once the file has been delivered.
We do not offer refunds or exchanges after purchase, except in cases of duplicate payment or a proven technical error (e.g., corrupted file, non‑delivery).

7. Customer Support

If you have questions about your order or need assistance with your download, please contact:
Email: hello@fixyourfridgefast.com
Response time: within 48 business hours.

8. Legal Notice

By completing your purchase, you agree that:

You are purchasing digital access only, not a physical product;
Delivery occurs when download links are sent to your email;
Our company is not responsible for issues caused by user error (e.g., deletion, device incompatibility, or missing updates).

9. Updates and Changes

We reserve the right to update or modify these Shipping & Delivery Terms as necessary.
Changes will take effect immediately upon publication on this page.